Showing posts with label Automotive. Show all posts
Showing posts with label Automotive. Show all posts

Tuesday, June 2, 2015

CAR-Automotive

CAR-Automotive















Saturday, May 16, 2015

3 Phone Problems Every Automotive Service Manager Needs to Address in His Department

3 Phone Problems Every Automotive Service Manager Needs to Address in His Department

There are important phone problems happening in your service department that need to be addressed. Fixing these small problems could help you double your leads.
Published in: AutomotiveServices


 Transcript

  • 1. 3 Phone Problems Every Automotive Service Manager Needs to Address in His Department
  • 2. The service department is the financial hub of the dealership.
  • 3. Yet compared to the sales department, phone skills are put on the back burner.
  • 4. Properly handling phone calls with customers is an important way to drive new customers into your service bays.
  • 5. A proper phone conversation is 3x more likely to bring a customer into your service department.
  • 6. Take advantage of every important service opportunity, and you’ll increase customer retention and your CSI score.
  • 7. Ready to get started at your service department?
  • 8. Pay attention to these 3 common problems happening on your phones.
  • 9. 1. The Problem: “I don’t know why my service prospects are experiencing long holds or not getting through at all.”
  • 10. The number one problem service departments have on the phone is connecting callers to someone who can help them.
  • 11. The Solution: Find alternatives to route your calls to the right person at the right time.
  • 12. Call Scheduling
  • 13. 52% of callers will not call back if the initial call isn’t answered.
  • 14. Call scheduling allows you to control the routing of calls based on time of day or day of the week.
  • 15. Use call scheduling after hours to route phone calls to a call center or a cell phone.
  • 16. Call Routing/Bridge/IVR
  • 17. Otherwise known as “menu routing” or a “phone tree.”
  • 18. Use a bridge to route callers to different areas of your service department.
  • 19. Callers will be greeted with this prompt: “Thank you for calling. Press 1 for parts, press 2 for service…”
  • 20. On average, calls coming into a bridge line are connected with their intended party sooner than those without a bridge.
  • 21. Staffing Your Phones
  • 22. The quickest fix to diminishing long hold times is to properly staff your phones!
  • 23. Utilize a multi-ring to ring multiple phones at the same time.
  • 24. The first qualified service rep who answers is connected through to the caller.
  • 25. There are 2 more problems happening on the phones at your service department.
  • 26. Download “3 Phone Problems Every Automotive Service Manager Needs to Address in His Department.” 3 PHONE PROBLEMS EVERY AUTOMOTIVE SERVICE MANAGER NEEDS TO ADDRESS IN HIS DEPARTMENT

10 Most State Of The Art Car Design In History

10 Most State Of The Art Car Design In History

Why automobile design is considered as art? It is a product of the genius and imaginative minds of some individuals which made transportation efficient. The technology of spray painting has also given every car owners the power to add beauty and identity to their cars.
Here is the list of the top 10 most state of the art cars that lead which encourage the automobile manufacturers of today to create exquisite and functional cars.
Published in: Automotive


Monday, May 11, 2015

Dakar rally 2015: dirt, dust and delirious fans

Dakar rally 2015: dirt, dust and delirious fans

Published in: AutomotiveSports


Transcript

  • 1. A competitor makes a splash during stage seven. photographer Franck Fife AFP
  • 2. Dakar rally 2015: dirt, dust and delirious fans
  • 3. Optimu's French driver Pascal Thomasse and co-driver Pascal Larroque compete in the 2015 Dakar Rally Stage 3 between San Juan and Chilecito, Argentina. PHOTOGRAPH BY: FELIPE DANA / AFP
  • 4. Toyota driver Bernhard Ten Brinke of the Netherlands and co-pilot Tom Colsoul of Beligum race between Iquique, Chile, and Uyuni, Bolivia. (Felipe Dana/Associated Press)
  • 5. Peugeot driver Stephane Peterhansel and co-pilot Jean Paul Cottret, both of France, race between the cities of San Juan and Chilecito, Argentina. (Felipe Dana/Associated Press)
  • 6. Mini driver Orlando Terranova and co-driver Bernardo Graue compete during stage seven between Iquique and Uyuni. photographer Franck Fife AFP
  • 7. Mini driver Joan ''Nani'' Roma of Spain, and co-pilot Michel Perin of France, race between the cities of Copiapo and Antofagasta in Chile. (Felipe Dana/Associated Press)
  • 8. Mini's driver Vladimir Vasilyev of Russia and co-driver Konstantin Zhiltsov compete during the ninth stage of the Dakar 2015 between Iquique and Calama, Chile, on Jan. 13. (Franck Fife/AFP/Getty Images)
  • 9. Jeroen Van Daele of the Netherlands for HT Honda Rally Raid Honda CRF450 competes in the Atacama Desert during day 10 of the Dakar Rally between Iquique on Calama January 13, 2015 in Iquique, Chile. (Photo by Dean Mouhtaropoulos/Getty Images)
  • 10. Honda rider Joan Barreda of Spain races during the fifth stage of the Dakar Rally 2015 between the cities of Copiapo and Antofagasta, Chile, on Jan. 8. (Felipe Dana/Associated Press)
  • 11. January 11, 2015: Drivers compete during stage eight, between Uyuni and Iquique(Franck Fife/AFP)
  • 12. Fans take photos at the end of stage six in Iquique, Chile .photographer Franck Fife AFP
  • 13. Bolivians cheer during the drivers onphotographer Franck Fife AFP .
  • 14. Fans encourage drivers during stage seven. photographer Franck Fife AFP
  • 15. Two men sit on a Chilean national flag as they watch the fourth stage of the Dakar Rally 2015 running between Chilecito (Argentina) and Copiapo, Chile, on Jan. 7. (Felipe Trueba/EPA)
  • 16. A Bolivian woman is slightly less excited. photographer Franck Fife AFP
  • 17. A rider is hosed down at the end of stage eight. photographer Franck Fife AFP
  • 18. KTM rider Anar Chinbataar of Mongolia greets spectators during the symbolic start of the Dakar Rally 2015 in Buenos Aires, Argentina, on Jan. 3. The race starts on Jan. 4 and finishes on Jan. 17, from Buenos Aires, passing through Bolivia and Chile and returning to Argentina. (Felipe Dana/Associated Press)
  • 19. Mini's Nasser Al-Attiyah of Qatar and co-driver Mathieu Baumel of France compete during the Stage 9 of the Dakar 2015 on January 13. Attiyah won his fourth stage in the Dakar Rally in on Wednesday. Photo: AFP Photo / Franck Fife
  • 20. Toyota driver Giniel De Villiers and co-driver Dirk Von Zitzewitz kick up the dust during stage nine between Iquique and Calama. photographer Franck Fife AFP .
  • 21. photographer Franck Fife AFP
  • 22. Toyota’s driver Yazeed Alrajhi and co-driver Timo Gottschalk take on the sand. Photograph: Franck Fife/AFP/Getty Images
  • 23. French driver Joseph Adua of IVECO team competes in the seventh stage of the Dakar Rally 2015 between Iquique, Chile, and Uyuni, Bolivia, on Jan. 10. (Mario Ruiz/EPA)
  • 24. Rafal Sonik of Poland rides his quad bike near Iquique in Chile during the sixth stage( Dean Mouhtaropoulos/Getty Images)
  • 25. January 7, 2015: Jorge Lacunza of Argentina is helped by fans after getting stuck on the top of a sand dune during day four of the Dakar Rally between Chilecito in Argentina and Copiapo in Chile( Dean Mouhtaropoulos/Getty Images)
  • 26. South African driver Giniel De Villiers and his German co-driver Dirk Von Zitzewitz of Toyota team pass next to Argentinian rider Kevin Echeveste (right) during the fourth stage of the Dakar Rally running between Chilecito (Argentina) and Copiapo (Chile) on Jan. 7. (Felipe Trueba/EPA)
  • 27. Sebastian Halpern of Argentina chases his quad as it rolls down a sand dune between Chilecito, Argentina and Copiapo, Chile. (Dean Mouhtaropoulos/Getty Images)
  • 28. Sebastian Halpern of Argentina riding for Mendoza Espiritu Grande chases his quad as it rolls down the sand dune during day 4 of the Dakar Rallly on Jan. 7 between Chilecito in Argentina to Copiapo, Chile. (Dean Mouhtaropoulos/Getty Images)
  • 29. Argentinian rider Sebastian Halpern topples from his quad as he competes during the fourth stage of the Dakar Rally running between Chilecito, Argentina and Copiapo, Chile, on Jan. 7. (Felipe Trueba/EPA)
  • 30. Toyota driver Yazeed Alrajhi of Saudi Arabia drives during the sixth stage of the Dakar Rally 2015, from Antofagasta to Iquique, Chile, January 9, 2015. REUTERS/Jean-Paul Pelissier
  • 31. KTM’s Spanish biker Marc Coma competes during the Stage 4 of the Dakar 2015 between Chilecito, in Argentina, and Copiapo, in Chile, on January 7, 2015.AFP PHOTO / FRANCK FIFE
  • 32. The hand of racer Marc Pedrola during Stage 5 of Dakar 2015 between Copiapo and Antofogasta, Chile, on January 8. Franck Fife/AFP/Getty Images
  • 33. Peugeot driver Stephane Peterhansel and co-pilot Jean-Paul Cottret of France repair their car during the 9th stage of the Dakar Rally 2015 from Iquique to Calama in Chile(Franck Fife/AFP)
  • 34. Peugeot driver Stephane Peterhansel (R) and co-driver Jean Paul Cottret Karginov work on their car during stage nine. photographer Franck Fife AFP
  • 35. Mitsubishi driver Carlos Sousa, right, races past the Peugeot driver Stephane Peterhansel and co-driver Jean Paul Cottret as they attempt to fix a mechanical problem. Photograph: Felipe Dana/AP
  • 36. January 7, 2015: Carlos Sainz and co-driver Lucas Cruz check their car after they crashed out of the race(Franck Fife/AFP)
  • 37. The broken rear tail light of the car of Anne Schol and Werner Zoetaert for Bastion Hotels Dakar Team Toyota as they wait on the start line Photograph: Dean Mouhtaropoulos/Getty Images
  • 38. William Alcaraz of France for Xtremeplus Polaris Factory Team in the RZR 1000XP waits on the start line during day 8 of the Dakar Rally on January 11 in Uyuni, Bolivia. Dean Mouhtaropoulos/Getty Images
  • 39. January 11, 2015: Stephane Henrard and Bruno Barbier of Belgium in the VW Volkswagen 3L wait at the start line on the Salar de Uyuni in Bolivia( Dean Mouhtaropoulos/Getty Images)
  • 40. Danish driver Jes Munk (right) and his French co-driver Sebastien Delaunay of Polaris team during the start of the eighth stage of Dakar Rally 2015 between Uyuni, Bolivia and Iquique, Chile, on Jan. 11. (Felipe Trueba/EPA)
  • 41. Stefan Svitko of KTM. Photograph: Nicolas Aguilera/EPA
  • 42. Czech driver Martin Kolomy and co-drivers Rene Kilian and David Kilian of the TATRA team compete in the third stage of the Dakar Rally between San Juan and Chilecito, Argentina, on Jan. 6. (Felipe Trueba/EPA)
  • 43. Yamaha rider Paolo Sabbatucci, of Italy, rides through dust left by a car as he leaves a refueling point between the cities of Villa Carlos Paz and San Juan in Argentina. (Felipe Dana/Associated Press)
  • 44. Stage 9: Iquique to Calama, Chile. Photographers walk up a dune in the early morning fog. Photograph: Felipe Dana/AP
  • 45. Chilecito, Argentina. A coyote stands on the runway of a small desert airport during the fourth stage of the Dakar Rally. Photograph: Felipe Dana/AP
  • 46. Kawasaki’s Chilean Patricio Cabrera walks in the salt flat Photograph: Franck Fife/AFP/Getty Images
  • 47. Kawasaki's Chilean Patricio Cabrera pushes his bike during Stage 8 on the Uyuni salt flats on January 12. Franck Fife/AFP/Getty Images
  • 48. Riders spread out during stage eight. photographer Franck Fife AFP
  • 49. Yamaha rider Fabricio Fuentes of Bolivia rides during the 8th stage of the Dakar Rally 2015 on the Salar de Uyuni salt flat, from Uyuni to Iquique, Bolivia, January 12, 2015. REUTERS/Jean-Paul Pelissier
  • 50. Peugeot driver Stephane Peterhansel of France drives on the Salar de Uyuni salt flat during the 8th stage of the Dakar Rally 2015, from Uyuni to Iquique, Bolivia, January 11, 2015. REUTERS/Jean-Paul Pelissier
  • 51. Peugeot driver Stephane Peterhansel of France drives on the Salar de Uyuni salt flat during the 8th stage of the Dakar Rally 2015, from Uyuni to Iquique, Bolivia, January 11, 2015. REUTERS/Jean-Paul Pelissier
  • 52. Competitors in the 2015 Dakar Rally stage 6 between Antofogasta and Iquique, Chile, on January 9. Franck Fife/AFP/Getty Images
  • 53. Alain Duclos of France riding for Sherco TVS Rally Factory RTR450 competes with the shadow of the TV helicopter following him during day 6 of the Dakar Rally between Antofaasta and Iquique on January 9, 2015 near Iquique, Chile. (Photo by Dean Mouhtaropoulos/Getty Images)
  • 54. Mini driver Joan ''Nani'' Roma of Spain, and co-pilot Michel Perin of France, race between the cities of Antofagasta and Iquique, Chile. (Felipe Dana/Associated Press)
  • 55. Foto: EFE
  • 56. Foto: EFE
  • 57. Foto: Reuters
  • 58. Foto: EFE
  • 59. Foto: Reuters
  • 60. Foto: EFE
  • 61. Foto: EFE
  • 62. Foto: EFE
  • 63. Robby Gordon and Johnny Campbell of the USA launch over a jump in the Atacama Desert during day 10 of the Dakar Rallly between Iquique and Calama in Chile.Picture: Dean Mouhtaropoulos/Getty Image end
  • 64. cast Dakar rally 2015: dirt, dust and delirious fans images and text credit www. www.reuters.com www.theguardian.com canchallena.lanacion.com Music wav. created olga.e. thanks for watching

Thursday, May 7, 2015

#Automotive-Lincoln Continental Through The Years

Lincoln Continental Through The Years


Ford’s 98-year-old Lincoln brand is resurrecting the Continental full-size sedan 13 years after retiring the vehicle nameplate. Here’s a look at the Lincoln Continental through the years.
Published in: Automotive


Transcript

  • 1. This undated photo provided by the Ford Motor Co. shows the 1940 Lincoln-Zephyr Continental Cabriolet. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 2. This undated photo provided by the Ford Motor Co. shows the 1941 Lincoln Continental. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 3. In this June 1946 file photo, Henry Ford II, grandson of Ford Motor Co. founder Henry Ford, is seated in a Ford Lincoln Continental. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 4. This undated photo provided by the Ford Motor Co. shows the 1948 Lincoln Continental Cabriolet V12. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 5. This Oct. 9, 2012 file photo shows a 1948 Lincoln Continental that belonged to baseball great Babe Ruth, in Amarillo, Texas. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 6. This undated photo provided by the Ford Motor Co. shows the 1956 Lincoln Continental Mk II. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 7. This undated photo provided by the Ford Motor Co. shows the 1957 Lincoln Continental Mk II. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 8. In this May 16, 2012 file photo, Harvey and Marie Bane roll into the parking lot of the Chattanooga Choo Choo in a 1958 Continental Mark III as they and other enthusiasts gather for the Eastern National Meet of the Lincoln and Continental Owners Club in Chattanooga, Tenn.
  • 9. In this June 14, 1961 file photo, U.S. Secret Service agents stand on retractable stands on President John F. Kennedy's new plastic- topped Lincoln Continental limousine outside the White House, after its delivery in Washington. The car has three roof combinations, a rear seat that can be raised and lowered, retractable foot stands for Secret Service men, two two- way radio telephones, and a master control panel for power accessories.
  • 10. This June 1961 photo provided by the Ford Motor Co. shows President. John F. Kennedy's Lincoln Continental limousine. The limo was the first presidential car equipped with a transparent roof for all compartments and has other options including fabric roof covering, or use as a convertible, as well as combinations for the rear, middle and front compartments. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015.The production version goes on sale next year.
  • 11. This undated photo provided by the Ford Motor Co. shows the 1961 Lincoln Continental convertible. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 12. This undated photo provided by the Ford Motor Co. shows the 1962 Lincoln Continental convertible. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 13. In this Aug. 27, 1996 file photo, visitors to the Richard Nixon Library & Birthplace in Yorba Linda, Calif. get a look at the limousine that was built in 1967 for President Lyndon B. Johnson. The modified Lincoln Continental was used by U.S. Presidents, including Nixon, until it was retired in 1978.
  • 14. This undated photo provided by the Ford Motor Co. shows the 1972 Lincoln Continental Mark IV. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 15. This undated photo provided by the Ford Motor Co. shows the 1992 Lincoln Continental. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 16. This undated photo provided by the Ford Motor Co. shows the 1962 Lincoln Continental convertible. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 17. This undated photo provided by the Ford Motor Co. shows the 1997 Lincoln Continental. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 18. This undated photo provided by the Ford Motor Co. shows the 2000 Lincoln Continental. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.
  • 19. This product image provided by the Ford Motor Co. shows the new Lincoln Continental concept. Thirteen years after the last Continental rolled off a Michigan assembly line, Ford Motor Co. is debuting the new Continental in concept form at the New York Auto Show on Monday, March 30, 2015. The production version goes on sale next year.

#Automotive-Is This Car That Runs on Air Worth the Investment?

Is This Car That Runs on Air Worth the Investment?




#Automotive-Selling like the Apple Store – how to apply lessons learned from the apple store in your dealership

Selling like the Apple Store – how to apply lessons learned from the apple store in your dealership

When it comes to selling dealerships play a critical role online and in person, but customers visit dealerships later in the process. No one gets people into their stores like Apple. People flock to the Apple Store to see and touch products, ask questions and lust over future purchases. Learn how to apply the what Apple has done in their stores to your dealership.

Takeaways:

● Understand how the Apple Store has the best revenue profile even though there is no sales pressure or upselling
● Learn how to use technology available today to bring the best aspects of online information into the showroom
● Explore how interactive displays can be used to make a bold first impression, promote collaborative selling and support self-directed product research

To learn more visit: https://www.viewpointkiosks.com
Published in: AutomotiveRetailTechnology

#Automotive-One Size Fits No One

One Size Fits No One


WHEN GM RELEASED THE PONTIAC AZTEK, THEY PROJECTED 75,000 SALES PER YEAR. THE CAR HAD SOMETHING FOR EVERYONE, FROM HIKERS AND BIKERS TO TAILGATERS AND SOCCER MOMS. BUT DID PEOPLE REALLY WANT A CAR THAT’S MADE FOR EVERYONE?
Published in: AutomotiveBusiness