Cognizant Cultural Values
Transcript
- 1. Our Culture in Action How to bring our values to life in your work every day ©2014, Cognizant
- 2. Our cultural values work together to drive everything Cognizant does. 1 | ©2014, Cognizant
- 3. Customer Focus Passion Collaboration 6 Empowerment Transparency Integrity Cultural Values Six reasons to get up in the morning, to demonstrate what it means to work the Cognizant way. 2 | ©2014, Cognizant
- 4. 1. Customer Focus Our #1 priority: achieving the best for our clients. 2. Passion 3. Collaboration Individuals bring their own passion to their work. We come together to collaborate. 4. Empowerment 5. Transparency 6. Integrity The work environment that Cognizant provides shapes how we operate. 3 | ©2014, Cognizant
- 5. Customer Focus The customer is our true north. Our customers’ delight powers our success; exceeding expectations is our core belief. No matter whether the project is big or small, we will deliver the highest quality to our clients. Every employee, regardless of position or tenure, clearly understands that the customer is why Cognizant is here— and that we place unwavering focus on customer satisfaction. 4 | ©2014, Cognizant
- 6. Passion We have a can-do attitude, with the enthusiasm and commitment to go the extra mile. Everything we do at Cognizant we do with passion—whether for our clients, our communities, or our organization. We have the commitment and drive to do whatever it takes to help our customers succeed, which in turn, ensures the success of all our associates. 5 | ©2014, Cognizant
- 7. Collaboration Work together to achieve a common goal. A cornerstone of Cognizant’s success is the interconnectivity of our associates and teams across different business units. Collaboration does not stay within the boundaries of a work group but extends to all parts of our organizational environment. We believe that the keys to our success are strong relationships and teamwork across borders; the better we share knowledge and work together, the more we can achieve for our clients and ourselves. 6 | ©2014, Cognizant
- 8. Empowerment Figure out how to get things done and make them happen. At Cognizant, we define ourselves by our ability to deliver results, so we always take the initiative to find new ways to get the job done. We encourage end-to-end ownership and recognition of good work. And because Cognizant is entrepreneurial and fast growing, there are numerous opportunities to shape our roles and our careers. 7 | ©2014, Cognizant
- 9. Transparency We succeed through the open exchange of information, both positive and negative. At Cognizant, we believe the only way to ensure success for our clients and ourselves is to operate with complete transparency. Managers at all levels—from a newly hired supervisor, all the way up to the CEO—are approachable and open to ideas. We encourage our associates to listen to ideas and share feedback that can make us a better, stronger, more capable company. 8 | ©2014, Cognizant
- 10. Integrity We act with integrity in every decision we make. At Cognizant, we never compromise our integrity, and we make every decision accordingly. That means we acknowledge when something goes wrong, accepting responsibility and fixing the issue. And we value our colleagues’ and clients’ opinions and always treat them with respect. 9 | ©2014, Cognizant
- 11. Customer Focus Passion Collaboration Empowerment Transparency As a Cognizant associate, these values feel natural. We apply them to everything we do to fortify our culture, and connect with our colleagues worldwide to tap into the power of our values in new ways. The result? A strong future for Cognizant, for our clients, for business—and an unrivaled edge over the competition. 10 | ©2014, Cognizant Integrity
- 12. Thank you