Crushing 11 Big Myths About Social Media and Content Marketing
Transcript
- 1. Reality Check Crushing the 11 Big Myths About Social Media and Content Marketing
- 2. Jay Baer Digital marketing keynote speaker President of social/content consultancy Convince & Convert NYT Best-selling author
- 3. Social and Content Myths Good News: we care about these topics a lot and we publish a lot of information about social and content Bad News: some of what we believe is wrong...it’s a myth Let’s crush those myths, shall we?
- 4. My Customers Are Not Social Myth 1
- 5. My Customers Are Not Social #11Myths| jaybaer | @joepulizzi Social media is air, not a lake * Pew Internet, May 2013
- 6. Social Is Not Measurable Myth 2
- 7. Social Is not measurable The problem isn’t measurability, the problem is what measurement matters If you want to track, do something trackable
- 8. Social Is for creating new customers Myth 3
- 9. Social is for creating new customers 84% of Facebook fans are current or former customers We “like” what we like * DDB, 2011
- 10. Ignore Negative Feedback Myth 4
- 11. Ignore negative feedback Silence is deafening Social media is a spectator sport
- 12. Social will kill email Myth 5
- 13. Social will kill email #11Myths| @jaybaer | @joepulizzi Email is required for social 77% of people prefer email for promotional messages Strategically, very similar *ExactTarget, 2012
- 14. Company channels are most important in social Myth 6
- 15. Company channels are most important in social ~37,000 official company connections (FB + Twitter) • 1,352 employees • 54% on FB (229 avg. friends) • 10% on Twitter (208 avg. followers) = 194,579 employee connections * Edison Research, 2012 | Pew Internet Research, 2012 | Beevolve, 2012
- 16. Content = thought leadership Myth 7
- 17. Content = thought leadership It’s okay (often desirable) to mix high effort (custom), medium effort (Q&A) and low effort (UGC) content Stop trying to be amazing, and start being useful
- 18. Content = thought leadership It’s okay (often desirable) to mix high effort (custom), medium effort (Q&A) and low effort (UGC) content Stop trying to be amazing, and start being useful
- 19. Content and social are separate initiatives Myth 8
- 20. Content and social are separate initiatives You’re competing against EVERYTHING Social should be a discovery mechanism, not a press release
- 21. Content should be about your products/services Myth 9
- 22. Content should be about your products/services Transcend the transactional, and use content to market SIDEWAYS
- 23. Too much content will give away your secrets Myth 10
- 24. Too much content will give away your secrets When everyone has access to information, you cannot hide A list of ingredients doesn’t make someone a chef
- 25. The rules are different in b2b Myth 11
- 26. The rules are different in b2b * CMI/MarketingProfs, 2012
- 27. The rules are different in b2b * CMI/MarketingProfs, 2012
- 28. The rules are different in b2b B2B and B2C content marketing differs ONLY in: • Tactics (some) • Sales Funnel • Measurement (some)
- 29. Jay Baer Digital marketing keynote speaker President of social/content consultancy Convince & Convert NYT Best-selling author ConvinceAndConvert.com
- 30. Thanks to: (monsters)